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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerome Brewer

February 5, 2026

5  out of  5
rating by Jerome Brewer
"I want to thank Claudia so much. She’s just an angel for State Farm and I recommend to tell my family and friends about her. Thank you."
We responded:
"Thank you so much for the 5-stars, Jerome! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brandon Scott

January 29, 2026

5  out of  5
rating by Brandon Scott
"Claudia is awesome for helping me save more"
We responded:
"Thanks so much for the amazing review, Brandon! We really appreciate your support here in Flossmoor . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Spencer Williams’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Flossmoor . "
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Dorine Hardy

January 28, 2026

5  out of  5
rating by Dorine Hardy
"I had the privilege to speak with Spencer on 01/28/2026. He was very polite and informative. He went over ever part of my policy and answered ever question i had. I was so satisfied with him throughout the phone call. Yeah for Spencer and team."
We responded:
"Thank you for taking the time to leave such a great review, Dorine. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Rendon2x

January 28, 2026

5  out of  5
rating by Rendon2x
"Amazing service and Caleb was a very great help and made everything very easy!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Spencer Williams’s Team. "
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Dan Velez

January 27, 2026

5  out of  5
rating by Dan Velez
"Claudia is hands down the best State Farm agent I’ve ever worked with. She is knowledgeable, responsive, and genuinely cares about making sure her clients are protected and informed. She always takes the time to explain all my options clearly, helped me find the best coverage for my needs, and makes the entire process smooth and stress-free. Any time I’ve had a question or needed help, Claudia has been quick to respond and always goes the extra mile. It’s rare to find someone who is both professional and truly personable, and she nails both. If you’re looking for an agent who actually has your back, look no further. Highly recommended!"
We responded:
"Thanks so much for the fantastic rating, Dan! We are so glad you had a positive experience with us here on State Farm Agent Spencer Williams’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kayla S

January 14, 2026

5  out of  5
rating by Kayla S
"Excellent service and Claudia is awesome!!! She answered all my questions and was extremely kind."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Spencer Williams’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Veronica Frausto

August 19, 2025

5  out of  5
rating by Veronica Frausto
"I would like to express my sincere gratitude for the outstanding service I have always received from Mrs. Claudia G. As a representative of Mr. Williams’ agency, she consistently demonstrates exceptional attention to detail, thoroughness, and prompt responses. I have followed Mrs. Claudia G. wherever her career has taken her, and I am very pleased to now have all of my insurance needs especially my life insurance handled at this agency. I highly recommend her to anyone seeking an honest, comprehensive, and reliable review of their insurance. She is truly dedicated to helping with every detail."
We responded:
"Hi Veronica, Thanks for the great review! We love that you had such a great experience! Thanks for sharing. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you."
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demetrice hardy

August 18, 2025

5  out of  5
rating by demetrice hardy
"Spencer Williams and his team have given me and my family outstanding service and advice for over fifteen years. I feel like I am dealing with family every time I speak to him or any other person in his office. Please know that if you choose to use this office you will be in wonderful hands!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Liz Duarte

May 9, 2025

5  out of  5
rating by Liz Duarte
"I'm so happy I called Spencer Williams State Farm office. After, being with another insurance company for an incredibly long time, the process of changing insurance with the amount that needed to be changed had become extremely stressful to me. That was until I spoke to Claudia, who I found to be very professional, knowledgeable and friendly. Claudia ease my anxieties. I found her to be very honest about policy options and I could genuinely tell she was looking out for my best interest. This made me develop trust, which is very important to me. Thank you so much Claudia for all your help and I look forward to being a long lasting client."
We responded:
"Thank you for taking the time to praise Claudia! She works diligently to ensure our customers receive exemplary service. Glad you are part of our family and we are here for you!"
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Pudge

January 17, 2025

5  out of  5
rating by Pudge
"Amazing services from Claudia! Not only did she save me money but she was very helpful and great customer service all around!"
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LOKISTATUS NINE

December 31, 2024

5  out of  5
rating by LOKISTATUS NINE
"Spencer, Claudia, and Caleb are absolutely wonderful. They’re all so pleasant to speak with and treat me and my family with respect. Not many agencies truly care about you, this one does."
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Anna Triezenberg

November 18, 2024

5  out of  5
rating by Anna Triezenberg
"I stopped in this State Farm office on November 8. As soon as I walked in, I was greeted by friendly faces. I spoke with Caleb Sims and he was so informative! I also felt that he truly cared about me and my current situation, rather than just trying to sell me on an insurance policy. In a world where so many people are simply focused on personal gain, I am very grateful to have found an agency and employee that is so down-to-earth and has my best interest at heart."
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Bianca Caballero

October 25, 2024

5  out of  5
rating by Bianca Caballero
"Claudia is amazing and bilingual in Spanish which is amazing! Both Spencer and Claudia work great as a team to give the best experience possible. Definitely recommend coming here for all your insurance needs!"
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Leslie Ford

April 19, 2023

5  out of  5
rating by Leslie Ford
"Spencer Williams is the only State Farm agent I would use. He's attentive to my needs, responds quickly and really cares about his customers!"
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Jim J

December 13, 2021

5  out of  5
rating by Jim J
"I signed up with Spencer Williams and the State Farm Agency in Flossmoor earlier this year. I was hesitant, because my previous agency didn't offer me the discounts that State Farm has. Spencer lined me up with excellent, affordable vehicle and renters insurance. He restored all my previous discounts, no questions asked. I was even insured for my Uber business at a very affordable rate. He continues to offer prompt and efficient service. I would like to express my gratitude for him and his State Farm Office. I would highly recommend the office in Flossmoor."
We responded:
"Jim, I appreciate you returning to the State Farm family and allowing me to serve your auto insurance and renters insurance needs."
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Marc Kurstin

September 3, 2021

5  out of  5
rating by Marc Kurstin
"Great guy"
We responded:
"Thanks. Mark, for choosing me for your insurance needs! Spencer Williams State Farm Insurance"
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Jennifer williams

April 8, 2019

5  out of  5
rating by Jennifer williams
"Spencer is a very dedicated insurance agent who specializes in making sure his clients are aware of the products needed for piece of mind."
We responded:
"Thank you for trusting me with your insurance needs! Spencer Williams State Farm"
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MZ MB

May 1, 2018

5  out of  5
rating by MZ MB
"Spencer Williams is Awesome."
We responded:
"Appreciate you! Spencer Williams State Farm"
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D Watson

December 5, 2015

5  out of  5
rating by D Watson
"Very reliable, honest, no hidden agenda, has been with him for over 10 years,. Have given many people his business card and they are still with him also. The office is friendly also no mater how many times u call. They are always pleasant."
We responded:
"Thanks so much for the endorsement! Spencer Williams State Farm"